Jackson Education Support caters to individuals and organizations by providing a variety of services and products. JE services and products are collectively referred to as support options. Support options include in-person and online tutoring; editing, proofreading and writing assistance; parent and student support events; assessments and exam proctoring; and more.

The vision involves development of more independent learners. The mission is to implement personalized services and develop customized products toward this end. Objectives include improving grades and test scores, increasing overall confidence, promoting autonomy and participation, strengthening character, and bridging the transition to more challenging environments.